VA, T-Mobile Announce Partnership Aimed at Improving Access to Care for Veterans

January 2, 2019

In an effort to help expand access to health care for veterans, the Department of Veteran Affairs (VA) and T-Mobile have announced a new partnership.

According to a T-Mobile press release, veterans drive an average of 25 to 50 miles for health care visits. Due to these longer drives, the VA is working to make health care providers more accessible to patients with telehealth services. The VA is also planning the expansion of its network of Community-Based Outpatient Clinics across the country.

Under the new partnership, T-Mobile will provide 70,000 lines of wireless service to VA doctors, nurses, social workers, crisis hotline staff and more, across all VA hospitals, clinics and other outpatient facilities. Currently, the VA operates 1243 health care facilities, which include 172 VA Medical Centers and 1,062 outpatient clinics across the nation, serving over 9 million enrolled veterans each year.

“Deploying this type of service across all of our locations not only connects VHA staff with the people and data they need, it makes them more accessible to our veterans as well,” Steven Lieberman, MD, executive in charge at the Veterans Health Administration, said in a statement. “Whether it’s at a medical center, a community clinic or via the VA Video Connect telemedicine platform, our ongoing goal is to improve patient outcomes by reaching veterans wherever they are.”

T-Mobile said it will continue to support as well as grow its relationship with the VA. The cellular company will work to expand its health care network with more physical locations in rural areas and telehealth services that bring access to care closer to home for hundreds of thousands of veterans.

“Veterans truly represent the heart and soul of this nation,” said John Legere, CEO of T-Mobile. “I can’t think of a greater honor than to help VA expand access to exceptional health care for the men and women who have served our country. I’m incredibly proud to provide the wireless network, devices and support to help VA employees engage with veterans while expanding telehealth and other innovative services.”

Julie Gould


T-Mobile. U.S. Department of Veterans Affairs Partners with T-Mobile to Help Expand Access to Health Care for Veterans [Press release]. Accessed January 2, 2019.

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