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Rite Aid, InTouch Health Explore Telehealth Partnership


July 17, 2018

Rite Aid Corporation and InTouch Health have signed a letter of intent to expand access to care and find new ways to connect patients with health care providers through telehealth services, according to a press release.

“Rite Aid has long believed in telehealth as an opportunity to improve the level of care we can offer our patients,” Jocelyn Konrad, Rite Aid executive vice president of pharmacy, said in a press release. “We are excited to be working with InTouch, a well-established telehealth company, to create a solution that will potentially help us provide our patients and communities with access to quality, convenient healthcare.”

InTouch Health, a telehealth platform, will leverage its InTouch Operating System to develop a new virtual care solution that will connect patients to providers. The InTouch Operating System powers telehealth programs at a number of top health systems.

The telehealth service would be available in alternative care sites within communities, according to the press release. Specifically, these services would be developed in health kiosks and then be included in Rite Aid pharmacies.

“In a time where our industry is rapidly evolving, we see an opportunity to bring virtual care to patients in a whole new way that intersects with patients in convenient locations like Rite Aid pharmacies,” Joseph M. DeVivo, InTouch Health CEO, explained in a statement. “At InTouch Health, we believe virtual care can be the bridge of consistent patient engagement that not only increases access to care, but also drives improved care coordination and decreases cost for all stakeholders. We applaud Rite Aid’s commitment to exploring telehealth solutions and look forward to bringing our combined vision to life in this new era.”

Julie Gould


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